You are ALLOWED to:
1. Give away these product as a gift
2. Request your own text or portrait to be painted (based on product category)
3. Share images and information from our site, however credit (http://www.artian.id) to us must be given.
1. Share and upload the high resolution file to the web or other means like via email, USB, or any other means.
2. Sell the product or file to anyone else without permission
3. Edit, manipulate, or use the file on products for sale
Most of our items are printed as order. Please allow up to 7 business days for painting, printing and packaging prior to shipment. For shipment it will take maximum 5 days depend on your location. If you need your package to be shipped quicker than this, please contact us prior to placing your order so that we may make accommodations.
Buyer shoulders shipping fee. The estimated cost is in the website is using JNE standard due to only JNE is available in our platform website. In case of the excess shipping cost estimation, the change will be attached at the item you've ordered or we will transfer it to your bank account.
Please note that the seller is not responsible when items are in transit already, we use standard guarantee from the logistic service only. If there is an error on your order or a problem with your purchase, please let us know so we can rectify the situation! Custom printed items are not eligible for return because we've already discuss the order to each other before it is printed and shipped.
Artian Indonesia is committed to ensuring that your privacy is protected and your information is secure. Portrait painting will only be produced and sold to the one who order it, not for commercial use. However for promotional purpose, we may use every artwork we've created to be posted on our social media.
In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We collect your name and contact information as you register in our website. We require this information to understand your needs and provide you with a better service, and in particular for these reasons.
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.